leonardcohenforum.com

Nothing left to do wrote: ↑Sun Jan 12, 2025 6:52 pm

ThanksfortheTrouble wrote: ↑Sun Jan 12, 2025 5:37 pm Sure, here you go:

https://www.amazon.co.uk/gp/product/B0 ... 1OLE&psc=1

I see the price has come down….a bit

Thanks for the link.

It is somewhat astonishing that they specify a release date of January 24 although the original release date from Music Glue was December 6. As obviously CD and DVD exist I get the impression that the box set isn't finished yet which would explain that nobody has received it up to now. It is somewhat unlikely that all dispatched items are lost in the mail or kept up by customs. This however would mean that the confirmation of dispatch from December 4 was premature/wrong. Maybe this was caused by the strange splitting of reponsibilities between Music Glue and Gonzo Multimedia as per the attchment in drsings' post from Friday.

I looked into my Music Glue account today to file a request. My intention was to ask for a replacement copy and if this is not possible for a refund. Unfortunately one has to select at the beginning one of the two options (replacement/refund).

ThanksfortheTrouble wrote: ↑Wed Jan 15, 2025 8:28 am I see the Amazon release date for the Box Set has slipped back again, to 31 January.

frederik wrote: ↑Mon Jan 13, 2025 5:46 pm I opted for the refund based on the shobby communication on all of this. I got the shipment notification early December 2024 without a tracking link or any further updates. Music Glue confirmed the refund this morning so at least that's something.
If it becomes available from other, more reliable market places I might buy this from there.

Nothing left to do wrote: ↑Fri Jan 17, 2025 6:37 pm

frederik wrote: ↑Mon Jan 13, 2025 5:46 pm I opted for the refund based on the shobby communication on all of this. I got the shipment notification early December 2024 without a tracking link or any further updates. Music Glue confirmed the refund this morning so at least that's something.
If it becomes available from other, more reliable market places I might buy this from there.

Hi Frederik,

as Music Glue has obviously specified two different email addresses how to contact Gonzo Multimedia/International and as there is no progress regarding my request for a refund I would like to know which email address you did use to contact them and to request your refund.
Was the confirmation that you will receive a refund sent by Music Glue or by Gonzo Multimedia / International?

Has anybody up to now actually received the refund?

frederik wrote: ↑Sun Jan 19, 2025 12:15 am [
I logged on via my Music Glue account and was presented the option to be refunded when clicking my order. I had to write a short message about why I wanted a refund. I wasn't expecting much besides the email addresses other forum members shared above.
Much to my surprise I got a message saying my order would be refunded approximately 24h later. A few days later the money was back on my account.

frederik wrote: ↑Sun Jan 19, 2025 12:15 am I logged on via my Music Glue account and was presented the option to be refunded when clicking my order. I had to write a short message about why I wanted a refund. I wasn't expecting much besides the email addresses other forum members shared above.
Much to my surprise I got a message saying my order would be refunded approximately 24h later. A few days later the money was back on my account.

Nothing left to do wrote: ↑Sun Jan 19, 2025 4:48 pm I wonder what is going in this crowd..

astranger wrote: ↑Sun Jan 19, 2025 10:59 am Anyone else hopeful there package will still arrive? I'm keeping my fingers crossed.

drsing wrote: ↑Tue Jan 21, 2025 7:55 pm Update: As Music Glue suggested, I emailed Gonzo Multimedia, but no answer for a week. So I contacted Music Glue for the second time to request a refund. And now they gave me a full refund on my creditcard all within 24 hours
Now that I have my money back, I will wait for better times when the box is actually released.