Page 2 of 6

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 1:44 pm
by gallina
I accidentally payed for the first one by bank transfer (15th), and my payment have to arrive on their account within 5 working days!!! FIngers crossed!! We are in European Union, IT MUST WORK :lol:

Tha second one...ops the forth one....the last one :D is payed by my VISA, and it is OK. WHat an excitement, folks!!!!

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 2:43 pm
by cornelis
Flempike wrote:Is there no 'proper' way to treat fans? Is there no civilised way to sell tickets ... this is a bit like 'biting the hand that feeds'. Is there no civilised way to announce tours anymore?
Best Reagrds, Thanks for the music ... Jan JOOS
Nonsens
If you are a fan, read frequently The Leoard Cohen Files!! - presales on wednesday! - within 5 minutes 2 tickets on 12-08, payed by Visa-card; that's all. Kees

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 2:53 pm
by jarkko
Image

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 2:55 pm
by guest
Wendy - Ah I see. Sounds like a total pain. I don't think it's a problem at my bank but lets see. Fingers and toes crossed.

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 4:15 pm
by holydove
Wendy, I have tried to contact sherpa & it seems to be completely impossible. I tried the phone # on the website &, like you, only got busy signals. I tried to send an email, but they only give you space for a very limited number of characters & there's no way to explain the issue at hand in only 3 words!

I did the bank transfer the other day, as they wouldn't accept my credit cards, & I paid for 2 concerts, & today I received an email confirming payment for only one concert. I wanted to inquire about this, but like I said, impossible to contact them, so I will still be waiting on pins & needles, hoping that it is just a processing issue, & that my payment for the other concert will eventually be confirmed.

I would love to book a third concert in Ghent, but I really can't go through all this again with Sherpa, & unfortunately, it seems that they are the only seller for these concerts.

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 4:24 pm
by Mabeanie1
Sorry you've had such a hard time trying to sort things out with Sherpa, Rachel. I know people have been able to speak to them in the past no problem so I've decided to leave it to Monday to call them. Hopefully things will be a bit quieter for everyone then.

Wendy

TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 4:24 pm
by Caren
Great Great News !!!

Unfortunately all golden circle tickets are gone but just to be there! And maybe just maybe some good tickets will be available at some point...

What a marvellous year!

TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 4:25 pm
by Caren
And hoping all gets sorted with the tickets for everyone above!

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Fri Mar 30, 2012 5:07 pm
by holydove
Mabeanie1 wrote:Sorry you've had such a hard time trying to sort things out with Sherpa, Rachel. I know people have been able to speak to them in the past no problem so I've decided to leave it to Monday to call them. Hopefully things will be a bit quieter for everyone then.

Wendy
Thanks for the sympathy, Wendy. Hope you get your issue resolved on Monday.

Thanks for the good wishes, Caren.

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Sat Mar 31, 2012 1:58 pm
by babsclyde
Sincerely hope that Leonard does come to the UK, i and many others will be devastated if he doesn't. The last tour was beyond excellent, saw him five times, and would just love to see him again.

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Sat Mar 31, 2012 8:36 pm
by loki17ie
Wendy, might it be because the UK is not using Euros?

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Sat Mar 31, 2012 8:46 pm
by Cilbo
I'm sure everyone's thought of this - but all of us travelling to Ghent in the middle of August is going to make Eurostar quite busy! Maybe a good idea to book tickets now....?!
I phoned them today, and they said that if there is a hight demand, they don't put any more trains on - if it's full - it's full.
Cilla.

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Sat Mar 31, 2012 9:05 pm
by jackiet
I too am panicking about my Ghent tickets, when I made the booking in UK was surprised when I got to the end of the booking process (made really difficult as our internet was down and I had to do it on my iPhone) they wanted me to pay by Bank Transfer. I already had an account with Sherpa.be from the last time I purchased tickets for Ghent, when I had no problem paying by credit card. I ordered the tickets on Wednesday so when I got into work on Thursday (where I did have internet access) I spent absolutely ages trying to set up a payment on-line, without success and I'm no complete dinosaur when it comes to computers). In desperation I went into my Bank after work and asked if they could do it for me, the lady at the counter said yes, but the only person who could do it already had someone with her. I sat and waited for ages and eventually got to see her, she was very helpful and set the transfer up for me through HSBC at a charge of an additional £9! By then it was too late to do the transfer that day so said it would be Friday and should get there next Tues/Wed. I have checked my on-line banking and the transfer has gone, I only hope Sherpa.be will hold my tickets. I did find an e-mail address and sent an e-mail explaining the situation (I have no idea whether it was the correct address or whether they've received it), so fingers crossed! I can't believe how stressful this has been. I ordered tickets for Verona (again on my iPhone) that evening, even setting up an account - paid with credit card without problem and have already received an e-mail to say tickets on the way - very efficient!

Jackie

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Mon Apr 02, 2012 1:08 am
by Maarten
Hi,
Looks like the 4th concert is sold out... :-)
Sold Out.....JPG
I'm curious to see what happens next!

Maarten

Re: TWO NEW DATES ADDED TO GHENT !!

Posted: Mon Apr 02, 2012 6:40 am
by drsing
Maarten wrote:Hi,
Looks like the 4th concert is sold out... :-)
Sold Out.....JPG
I'm curious to see what happens next!

Maarten
It's getter even stranger: at this moment the Sherpa LC webpage is totally blank......