Search found 10 matches

by barnard3000
Wed Oct 26, 2016 7:09 pm
Forum: Comments & Questions
Topic: The Leonard Cohen Shop
Replies: 8
Views: 1975

Re: The Leonard Cohen Shop

Thanks Wendy appreciate your feedback as always!

Hi David the listings do state CD/LP the option to select which format is given via the dropdown on the product page. Apologies again for any confusion there.

Glad to be of service, thanks again!

Barnes
by barnard3000
Wed Oct 26, 2016 4:30 pm
Forum: Comments & Questions
Topic: The Leonard Cohen Shop
Replies: 8
Views: 1975

Re: The Leonard Cohen Shop

Hi David I'm Barnes I look after the LC shop. Firstly please accept our sincere apologies there appears to be some misunderstanding in that the customer service operative who you spoke to was confirming that the LP had not been released not the CD. I am told that you had ordered the LP and not the C...
by barnard3000
Mon Oct 03, 2016 1:48 pm
Forum: You Want It Darker
Topic: "You Want It Darker" merchandise
Replies: 13
Views: 2891

Re: "You Want It Darker" merchandise

Good morning just to let you know the code field is now back up and running for forum members to use their code.

Thanks again Wendy for bringing this to our attention.

Best wishes

Barnes
by barnard3000
Sun Oct 02, 2016 9:28 pm
Forum: You Want It Darker
Topic: "You Want It Darker" merchandise
Replies: 13
Views: 2891

Re: "You Want It Darker" merchandise

Hi Wendy Thanks again for hanging in there whilst we get this sorted. Yes all users will need to register afresh but it's a very simple process so should not take long. We'll get the code field added tomorrow and I'll confirm back once ready so forum members can continue to use the code. Thanks agai...
by barnard3000
Sun Oct 02, 2016 10:01 am
Forum: You Want It Darker
Topic: "You Want It Darker" merchandise
Replies: 13
Views: 2891

Re: "You Want It Darker" merchandise

Hi Wendy

Yes I am here!

We migrated the store onto a new platform and we need to get the discount code field set back up please hang fire we will have this back up tomorrow I will post back on here as soon as it has been added.

Thanks for your patience.

Best wishes

Barnes
by barnard3000
Wed Sep 24, 2014 12:42 pm
Forum: 2014 releases: Popular Problems & Live in Dublin
Topic: Popular Problems merchandise
Replies: 31
Views: 11567

Re: Popular Problems merchandise

@ Mabeanie1 - I have dropped you a PM please check your inbox and if you can come back to me on that we can get this sorted for you. @ James T - I have dropped you a PM also please respond to that and we can look into this - I can assure you the quality of the garments we use are top notch please al...
by barnard3000
Thu Aug 28, 2014 3:21 pm
Forum: 2014 releases: Popular Problems & Live in Dublin
Topic: Popular Problems merchandise
Replies: 31
Views: 11567

Re: Popular Problems merchandise

Hello

Re the 14% code - to clarify and so there is no misunderstanding - this code was a one day code that was circulated and only valid on valentines day this year so unfortunately if you try and use that now it won't work.

Regards.
by barnard3000
Wed Aug 27, 2014 7:59 pm
Forum: 2014 releases: Popular Problems & Live in Dublin
Topic: Popular Problems merchandise
Replies: 31
Views: 11567

Re: Popular Problems merchandise

Hi keanrn5y

I am from LC's merchandise company we look after the store.

Sorry to hear you are having problems with the code, we are unable to recreate this issue so I am sending you a PM now with details of how you can help us investigate this issue.

Thanks
by barnard3000
Tue Sep 03, 2013 4:48 pm
Forum: News
Topic: Discounts at LC merch shop in Europe
Replies: 8
Views: 2498

Re: Discounts at LC merch shop in Europe

Dear Zimmy We're sorry to hear about the issue with your free tee but we have been advised that this is all now in hand and your free tee is on it's way to you. I trust that this is all now ok but should you have any further issues then please either email MAM customer services or call them direct o...
by barnard3000
Thu Oct 11, 2012 12:01 pm
Forum: EUROPE 2012 / CONCERT REPORTS & MEET-UPS
Topic: UPDATED: TOUR MERCHANDISE / EUROPE
Replies: 57
Views: 23989

Re: UPDATED: TOUR MERCHANDISE / EUROPE

Dear LHHUNTER, I have sent you a separate PM about this but we are aware that there has been a technical issue concerning the discount codes on the store for the past week or so. We would like to offer our sincere apologies for this and assure you that this has now been fixed. Thanks and best wishes.

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